Last Updated : 2025-12-01

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Limitation of Liability

We do not guarantee that the website will be 100% error-free.
We are not responsible for losses caused by:
    •    System downtime
    •    Third-party failures (e.g. courier delays)
    •    Incorrect information provided by the user
    •    Force majeure (pandemic, typhoon, war etc.)

These Terms & Conditions (“Terms”) govern your use of BEONE TASTEON. By using our website or placing an order, you agree to these Terms. Please read them carefully before purchasing.

To use this website, you must:
    •    Be 18+ years old (or have guardian consent)
    •    Agree to abide by Hong Kong laws
    •    Provide accurate and truthful information

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Account Registration :
    •    You must provide accurate information.
    •    You are responsible for keeping your login details safe.
    •    We may suspend accounts involved in fraud or misuse.
 

Products & Pricing :
    •    Prices are displayed in HKD unless stated otherwise.
    •    We reserve the right to update prices at any time.
    •    Product photos are for reference only; actual items may vary slightly.
    •    Stock availability is subject to change.
 

Payment :

Payments are processed securely via Stripe (credit card, Apple Pay, Google Pay, etc.).
We do NOT store any credit card information on our servers.

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Delivery & Shipping :
    •    Delivery fees will be shown during checkout.
    •    Estimated delivery times are for reference only.
    •    Delays caused by courier / weather / customs are beyond our control.
    •    Please provide accurate address and contact information.
 

Returns & Refunds :

Due to food safety reasons, we do NOT accept returns once products are delivered, except in cases of:

✔ Wrong item received,  Damaged or expired item,  Product quality issue.

*** To request a refund, you must contact us within 48 hours with photo proof.

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Promotions & Discounts :
    •    Promotional codes are for one-time use unless specified.
    •    Offers cannot be transferred or sold.
    •    We may cancel promotions at any time without prior notice.
 

Intellectual Property :

All photos, logos, designs, texts, and content on this website belong to BEONE TASTEON. They may not be copied, resold, or used for commercial purposes without written permission.

Email: Beonecs01@gmail.com
Whatapps: +852 98750908
 

BEONE BUSINESS reserves the final right of decision on all refund matters.
This policy complies with the Hong Kong Personal Data (Privacy) Ordinance and relevant consumer protection guidelines.